Hamilton Relay Outreach Team

State / 711 Relay Services

Hamilton Relay makes it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to make and receive telephone calls. Relay calls are simple — just dial 711 and you will be connected with a highly trained Communication Assistant (CA) that will facilitate your call. There are no restrictions or time limits on any call and Hamilton Relay is available 24/7/365.

Whether you're making personal calls or business calls — all relay calls are confidential and there are no records or recordings of any relay conversation.

Traditional relay calls are based on the TTY (also known as a TDD or text telephone). However, there are many different types of relay calls, such as Voice Carry Over and Hearing Carry Over, that accommodate individual calling preferences.

Regardless of how you connect, the CA will "voice" everything you type to the other party — and type everything the other party says so that you can read the conversation on your screen. The CA is an invisible link between the calling parties.

To find out more about the relay services available to you, simply choose your State and click the Get Info button below.