Long
Distance
How to make long distance work for you.
While access to the relay is free, you will
still be charged for long distance calls made through the relay.
If you do not have a long distance
carrier identified, long distance calls made through Hamilton Relay
will be billed through AT&T.
As you choose your long distance provider, consider these steps:
Determine your call patterns Do you call long distance often? Where
do you call? In-state of out of state? What time of day do you call?
Shop around Call different long distance companies and tell them
your calling patterns. They may have a plan that matches well with
the times and types of calls you make.
Choose the best rate plan that matches your
call patterns Inform
the long distance carrier that you are a TTY/VCO user. Many long
distance companies have TTY/VCO user discounts. Also tell them that
you use the relay and want the same calling plan rates for your relay
calls.
Call your relay’s Customer Service Department and tell them
which long distance carrier you prefer to use You should also tell
them about any calling plans you have. With Hamilton Relay, you can
set up a Customer Profile that automatically identifies your long
distance carrier—and allows you to update that information
if you change carriers.
Pay attention to rate changes Long distance companies
are competing for your business—and rate and calling plans are constantly
changing. It’s a good idea to check with your carrier periodically
and to shop around just to see if there is a new plan available that
could save you money.
NOTE: If you do not call your carrier and let
them know you are their customer—and that you use relay—you
will be billed at a higher rate.
Relay Long Distance Carriers
See the link at the right for a list of long distance companies that
are currently offered through the relay.
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