Relay Iowa

Hamilton Relay provides traditional relay services for the state of Iowa including TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish-to-Spanish and CapTel®.

Details regarding all of the available services in Iowa can be found under the Options tab above.

When you connect with Iowa Relay, a Communication Assistant (CA) will connect on the phone with you. Simply give the CA the number you wish to call and your call will be processed promptly, professionally and accurately.

Relay Iowa: www.RelayIowa.com

How to Connect

Dial 7-1-1 to use Hamilton Relay in Iowa or call one of the toll free numbers below:

If you are traveling out of State or you are in a State that is not served by Hamilton Relay, you can place interstate calls by calling:

Customer Service

If you have suggestions, comments or concerns, please contact:

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator.

Should your concern go unresolved, you may file a complaint with the FCC's Consumer Information Bureau.

Equipment Distribution

The Iowa Equipment Distribution Program called Telecommunications Access Iowa (TAI) helps pay for specialized equipment for Iowa residents who are deaf, hard of hearing or speech impaired. Qualified individuals can receive a voucher for approximately 95% of the average cost of specialized telephone equipment.

To apply for TAI online, visit Telecommunications Access Iowa or contact:

Outreach

Hamilton Relay offers high quality professional outreach services to ensure people are aware of relay services, and that they understand how to use relay when making or receiving calls. If you are not sure about how relay works and would like to learn more about what types of relay services work best for you, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use Relay services, we are glad to provide professional training services.

Contact your Outreach Coordinator today!
Lori Sporrer (lori.sporrer@hamiltonrelay.com)
Relay Iowa Outreach Coordinator

Brochures

For quick reference, the following Traditional Relay Service Brochures are available for download:

Call Me Cards

For your convenience, we have created "Call-Me Cards" that are simple to print and distribute to friends, family and business contacts. Once shared, these cards provide all the necessary information anyone needs in order to contact you through 7-1-1. We've also included some helpful hints when using relay. Simply print the front and back side of the card and write your name and phone number in the designated areas. You'll want to keep your personalized cards readily available so that you can pass them out to individuals who wish to contact you.

For best results, these cards are designed to print on Avery Card Stock 5881. When printing, you do not need to choose "shrink to fit the page."

Click here to download your Call Me Card Template!