California Relay Service

Hamilton Relay provides traditional relay services for the state of California including TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Visually Assisted Speech-to-Speech (VA STS), Spanish and CapTel®.

Details regarding all of the available services in California can be found under the Options tab above.

When you connect with California Relay, a Communication Assistant (CA) will connect on the phone with you. Simply give the CA the number you wish to call and your call will be processed promptly, professionally and accurately.

California Deaf and Disabled Telecommunications Program

Make Hamilton Relay Your Personal Choice.

Every call you make is personal. You're connecting with a friend, a family member or a business and you've got something important to share. That's why Hamilton Relay is dedicated to ensuring a prompt, professional and uniquely personal call experience.

Innovative technology that ensures a responsive and seamless connection.

Professional Communication Assistants that answer and process every call.

Customer Service that's focused on you and your personal call preferences.

As one of the two relay providers of the California Relay Service, we invite you to make Hamilton Relay your choice. In addition to choosing Hamilton as your provider, you can also select a service modality and language preference as part of the California 711 Choice offering by completing the California 711 Choice form.

Select Hamilton Relay as your personal relay service provider today! Simply download, print and complete the California 711 Choice Form.

For more information about completing the California 711 Choice Form, please contact Hamilton Relay Customer Service:

How to Connect

To use Hamilton Relay in California, call one of the toll free numbers below:

If you are traveling out of State or you are in a State that is not served by Hamilton Relay, you can place interstate calls by calling:

Customer Service

If you have suggestions, comments or concerns, please contact:

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Should your concern go unresolved, you may file a complaint with the FCC's Consumer Information Bureau:

Equipment Distribution

California residents with hearing or speech disabilities that require the use of a text telephone (TTY), telebrailler or amplification equipment are eligible for the Telecommunications Access Program.

To see if you or someone you know qualifies for this equipment program, visit the California Telecommunications Access Program or call:

Outreach

Hamilton Relay offers high quality professional outreach services to ensure people are aware of relay services, and that they understand how to use relay when making or receiving calls. If you are not sure about how relay works and would like to learn more about what types of relay services work best for you, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use Relay services, we are glad to provide professional training services.

Contact Customer Service today! E-mail: california@hamiltonrelay.com

Brochures

For quick reference, the following Traditional Relay Service Brochures are available for download:

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