Abbi Sanchez - New Mexico Relay Outreach Coordinator

Relay New Mexico

New Mexico Logo

Hamilton Relay provides traditional relay services for the state of New Mexico including TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish and CapTel®.

Details regarding all of the available services in New Mexico can be found under the Options tab above.

When you connect with Relay New Mexico, a Communication Assistant (CA) will connect on the phone with you. Simply give the CA the number you wish to call and your call will be processed promptly, professionally and accurately.

New Mexico Commission for Deaf & Hard of Hearing: http://www.cdhh.state.nm.us/

How to Connect

Dial 7-1-1 to use Hamilton Relay in New Mexico or call one of the toll free numbers below:

TTY: 800-659-8331
Voice: 800-659-1779
VCO (Voice Carry Over): 877-659-4174
Speech-to-Speech: 888-659-3952
Spanish: 800-327-1857
(includes Spanish-to-Spanish and translation from English to Spanish)

If you are traveling out of State or you are in a State that is not served by Hamilton Relay, you can place interstate calls by calling:

TTY: 800-833-5833 (toll-free)
Voice: 800-833-7833 (toll-free)

Customer Service

If you have suggestions, comments or concerns, please contact:

Hamilton Relay
One Science Park
Frostburg Business Park
Frostburg, MD 21532
Voice/TTY: 877-463-0994
Fax: 301-689-5197
E-mail: relaynm@hamiltonrelay.com

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator.

Shannon E. Smith
New Mexico Commission for Deaf & Hard of Hearing Persons
2500 Louisiana Blvd. NE, Suite 400
Albuquerque, NM 87110
Voice/TTY/VP: 505-881-8824
Direct VP: 505-881-1007
Fax: 505-881-8831
Email: shannons.peinado@state.nm.us

Should your concern go unresolved, you may file a complaint with the FCC's Consumer Information Bureau.

Voice: 888-CALL-FCC
TTY: 888-TELL-FCC
http://www.fcc.gov/cgb/complaints.html

Equipment Distribution

For more information, contact:

New Mexico Commission for Deaf & Hard of Hearing Persons
2500 Louisiana Blvd. NE, Suite 400
Albuquerque, NM 87110
Voice/TTY/VP: 505-881-8824
Direct VP: 505-881-1007
Fax: 505-881-8831
Email: shannons.peinado@state.nm.us

Outreach

Hamilton Relay offers high quality professional outreach services to ensure people are aware of relay services, and that they understand how to use relay when making or receiving calls. If you are not sure about how relay works and would like to learn more about what types of relay services work best for you, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use Relay services, we are glad to provide professional training services.

Contact Relay New Mexico Outreach Department today!
John Fechter (john.fechter@hamiltonrelay.com)
Hamilton Relay National Outreach Manager

Call Me Cards

For your convenience, we have created "Call-Me Cards" that are simple to print and distribute to friends, family and business contacts. Once shared, these cards provide all the necessary information anyone needs in order to contact you through 7-1-1. We've also included some helpful hints when using relay. Simply print the front and back side of the card and write your name and phone number in the designated areas. You'll want to keep your personalized cards readily available so that you can pass them out to individuals who wish to contact you.

For best results, these cards are designed to print on Avery Card Stock 5881. When printing, you do not need to choose "shrink to fit the page."

Click here to download your Call Me Card Template!