How Web Relay works
Place a Call
Simply click on "Make a Call" to make calls from your computer. Once you click on "Make a Call" you will be prompted to login with your User ID and password. If you haven't registered for your Hamilton HomeTown Number™, register today! You’ll then be able to place calls as well as to enjoy the benefits of saving your calling preferences, accessing a speed dial listing along with being able to receive calls!
When placing your calls while logged in with your User ID and password, the Communication Assistant (CA) will access your profile information upon connection. It'll make your life a whole lot easier!
Customize Hamilton Web Relay™ for a more personal calling experience. Features include color selection for the background and font, choosing your font size and font type, choosing Real Time or IM styles for sending your messages to the CA, as well as language preferences.
When using the Real Time style, you will need to use "GA" and "SK" to take turns in your conversation. When using the IM style, you can send messages when you are ready for the CA to read it out loud to the person you are calling. Spanish-to-Spanish is also available with Hamilton Web Relay.
When you're inspired, just click on "Make a Call" to start calling.
Click here to make a Web Relay call now!
Receive a call
Once you've registered for your Hamilton HomeTown Number, youll be ready to receive calls through Hamilton Web Relay. Simply log in with your User ID and leave the window available on your computer. Once someone dials your number, the Internet Browser will flash at the desktop task bar. Open up the browser, and Caller ID will display the number of the person who's calling, along with an option to answer or decline the call. If you choose to answer the call, you're connected!
If you choose not to answer the call, you can move on with whatever you were doing. We'll send you an email notifying you of who just called, and their message if they chose to leave one!
* To maximize your experience with Hamilton Web Relay, please use the latest version of your Internet browser. Older versions may not support feature enhancements available with Hamilton Relay.