Career Opportunities
Hamilton Relay provides telecommunications relay services for people who are deaf, hard of hearing or speech disabled under contract with the Public Utility Commissions for numerous states and US Territories. We also provide Internet based relay services that are available across the country.
Georgia Relay Center
- Communication Assistants
POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
Apply Here - Training Coordinator
POSITION SUMMARY: Prepares and teaches comprehensive training programs that are designed to maximize the effectiveness of new and existing Communication Assistants. Experience or schooling related to education or training desirable.
Apply Here
Kentucky Relay
- Outreach Coordinator
POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Kentucky Relay Services.
Apply Here
Louisiana Relay Center
- Communication Assistants
POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
Apply Here
Maryland Relay Center
- Relay Operator
POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
Apply Here
Massachusetts Relay Center
- Relay Operator
POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
Apply Here - Outreach Coordinator
POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Massachusetts Relay Center.
Apply Here
National CapTel
- Enterprise Account Representative
POSITION SUMMARY: Coordinates accounts and programs that promote & distribute Hamilton CapTel on a national level in order to meet strategic business objectives.
Essential functions:- Supports the implementation, execution and ongoing maintenance of programs and relationships that promote Hamilton CapTel
- Serves as POC to distribution partners to ensure that all needed information and materials are delivered expeditiously and efficiently
- Works internally and with distribution partners to identify, implement and coordinate procedures for fulfillment and accounting functions required to support partner distribution resulting in increased sales
- Represents Hamilton CapTel at distribution partner visits & events, outreach functions and national marketing events
- Resolves issues/problems related to distribution partners or programs
- Interfaces with Hamilton CapTel Marketing Management Team on a regular basis through participation in staff meetings, company meetings, and planning sessions
- Travel to distribution partner locations, tradeshows and events required
Preferred education, experience and skills:- Bachelor's Degree in Business Administration, Communications, Marketing, Public Relations or related field or three to five years related work experience is required
- Strong communication skills, including outstanding writing skills required
- Knowledge and/or experience working with individuals or organizations within the senior citizen and/or hard of hearing communities is helpful
Apply Here
Nebraska Relay Center
- Communication Assistants
POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
Apply Here
Relay New Mexico
- Outreach Coordinator
POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Relay New Mexico.
Apply Here
Tennessee CapTel Service
- Regional Captioned Telephone Outreach Coordinator
POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Captioned Telephone Service (CapTel®) for Tennessee Relay Services (1/2 time) and in other states as needed (1/2 time). Individual will be required to travel within the state of Tennessee and other states as needed, while residing in Tennessee.
Apply Here
Wisconsin Relay Center
- Bilingual Communication Assistants (English/Spanish)
POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, possess strong communication and interpersonal skills, and be able to fluently read, write, speak and understand English and Spanish.
Apply Here
More Career Opportunities
Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. For additional employment opportunities with Hamilton Telecommunications, Inc., please call 800.821.1831 or visit www.hamilton.net/employment.html
Hamilton Relay is an equal opportunity employer.