Career Opportunities

Hamilton Relay provides telecommunications relay services for people who are deaf, hard of hearing or speech disabled under contract with the Public Utility Commissions for numerous states and US Territories. We also provide Internet based relay services that are available across the country.

Georgia Relay Center

  • Communication Assistants
    POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
    Apply Here

  • Training Coordinator
    POSITION SUMMARY: Prepares and teaches comprehensive training programs that are designed to maximize the effectiveness of new and existing Communication Assistants. Experience or schooling related to education or training desirable.
    Apply Here

Kentucky Relay

  • Outreach Coordinator
    POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Kentucky Relay Services.
    Apply Here

Louisiana Relay Center

  • Communication Assistants
    POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
    Apply Here

Maryland Relay Center

  • Relay Operator
    POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
    Apply Here

Massachusetts Relay Center

  • Relay Operator
    POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
    Apply Here

  • Outreach Coordinator
    POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Massachusetts Relay Center.
    Apply Here

National CapTel

  • Enterprise Account Representative
    POSITION SUMMARY: Coordinates accounts and programs that promote & distribute Hamilton CapTel on a national level in order to meet strategic business objectives.

    Essential functions:
      Supports the implementation, execution and ongoing maintenance of programs and relationships that promote Hamilton CapTel
      Serves as POC to distribution partners to ensure that all needed information and materials are delivered expeditiously and efficiently
      Works internally and with distribution partners to identify, implement and coordinate procedures for fulfillment and accounting functions required to support partner distribution resulting in increased sales
      Represents Hamilton CapTel at distribution partner visits & events, outreach functions and national marketing events
      Resolves issues/problems related to distribution partners or programs
      Interfaces with Hamilton CapTel Marketing Management Team on a regular basis through participation in staff meetings, company meetings, and planning sessions
      Travel to distribution partner locations, tradeshows and events required

    Preferred education, experience and skills:
      Bachelor's Degree in Business Administration, Communications, Marketing, Public Relations or related field or three to five years related work experience is required
      Strong communication skills, including outstanding writing skills required
      Knowledge and/or experience working with individuals or organizations within the senior citizen and/or hard of hearing communities is helpful

    Apply Here

Nebraska Relay Center

  • Communication Assistants
    POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, and possess strong communications skills – including verbal, written and interpersonal skills.
    Apply Here

Relay New Mexico

  • Outreach Coordinator
    POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Relay New Mexico.
    Apply Here

Tennessee CapTel Service

  • Regional Captioned Telephone Outreach Coordinator
    POSITION SUMMARY: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Captioned Telephone Service (CapTel®) for Tennessee Relay Services (1/2 time) and in other states as needed (1/2 time). Individual will be required to travel within the state of Tennessee and other states as needed, while residing in Tennessee.
    Apply Here

Wisconsin Relay Center

  • Bilingual Communication Assistants (English/Spanish)
    POSITION SUMMARY: Responsible for processing relay calls in a call center environment. Applicants must: have the ability to type a minimum of 60WPM, be computer proficient, possess strong communication and interpersonal skills, and be able to fluently read, write, speak and understand English and Spanish.
    Apply Here

More Career Opportunities

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. For additional employment opportunities with Hamilton Telecommunications, Inc., please call 800.821.1831 or visit www.hamilton.net/employment.html

Hamilton Relay is an equal opportunity employer.