Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications®, a diversified telecommunications service provider headquartered in Aurora, Nebraska. Established in 1901 as a small regional telephone company, Hamilton Telecommunications has grown to not only provide local telephone service and relay services, but also to provide internet service, information systems, call center services, long distance, and cable television for its customers.
In the beginning, Hamilton Relay provided Traditional Relay Services (TRS) within its own home state. Over the years, Hamilton expanded services, not only to the states where we provide TRS, but nationally as well through the provision of Captioned Telephone services. Hamilton Relay provides Traditional Relay in numerous contracted states, as well as Captioned Telephone (CapTel®), including Hamilton CapTel for PC/Mac, Smartphones and Tablets.
Hamilton Relay focuses on what matters most to relay users: fast connect times and highly professional Communication Assistants who facilitate calls seamlessly.
Most importantly, Hamilton Relay understands that each relay user is unique. So we listen to our customers and work to match the right services to specific situations. Not just filling a need, but empowering and enhancing the lives of our customers.
Telecommunications Relay Service (TRS) is free 24-hour service that provides equal communication access via the phone to individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking. Relay services available through Hamilton Relay include: