Connecting Lives for 25 Years

For a quarter of a century, Hamilton Relay has been connecting individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking with family, friends and businesses. Please join us as we celebrate the evolution of relay and the people who made it all possible!

Download the Hamilton Relay 25th Anniversary Booklet

Upcoming Events

Hamilton Relay Outreach Coordinators

There are currently no events scheduled.


  • 1964
    Baudot-coded teletypewriter (TTY) machines become available when telephone companies convert to a new telegraphic code.
  • 1971
    The first digital TTY is introduced.
  • 1974
    The first Braille TTY is developed and distributed.
  • 1987
    California opens the first statewide 24/7 Relay service and 80,000 calls were made in the first month.
  • 1988
    TTY payphones are created for use in airports, schools and other public places.
  • 1990
    Hamilton Relay is founded in order to provide services to individuals who are deaf and hard of hearing. This service is later mandated by the Americans with Disabilities Act.
  • 1991
    Hamilton Relay begins providing contracted relay service on January 1, 1991.
  • 1994
    Hamilton opens a new relay center in Aurora, Nebraska. The first TTY for VCO users hits the market. The National Association of State Relay Administrators (NASRA) is founded.
  • 1998
    Hamilton opens a relay center in Baton Rouge, Louisiana.
  • 2000
    Ultratec develops CapTel automatic text transcription telephone.
  • 2003
    Hamilton begins offering Captioned Telephone Service through Ultratec, Inc.
  • 2006
    Hamilton opens a relay center in Albany, Georgia.
  • 2007
    Hamilton opens a relay center in Frostburg, Maryland.
  • 2008
    Hamilton opens a relay center in Pittsfield, Massachusetts.
  • 2008
    Hamilton begins offering Web CapTel.
  • 2009
    Hamilton begins providing Mobile CapTel. Hamilton was the first provider to introduce single-phone mobile captioned telephone service.
  • 2011
    Hamilton begins providing captioning services from its headquarters in Aurora, Nebraska. Hamilton was the first relay provider to process CapTel calls from its own centers.
  • 2012
    Hamilton expands its CapTel call processing to its Louisiana and Maryland centers. Hamilton also introduced Hamilton CapTel for Smartphones, PC/Mac and Tablets.
  • 2013
    Hamilton introduces the Hamilton CapTel Call Me Number.
  • 2014
    Hamilton expands its CapTel call processing to the Georgia center.
  • 2015
    Hamilton expands its CapTel call processing and opens a new center in Wichita, Kansas.
  • 2016
    Hamilton Relay celebrates its 25th Anniversary!